Cheeseburgers are what?

[LadyChina]

I'm pushing the envelop of OOC. I would write this in my journal, but the issue is of such pertinence that I'd really hate to think that somebody missed it because of lack of initiative. This way, for a little while, it will be RIGHT IN YOUR FACE in the recent posts scrolling doohicky.

In the interests of laziness, I went to McDonalds to slave over a cooling speaker. (It is October now.) I ordered this that and the other. Then I came to the crux of this rant. I ordered a Double Cheeseburger, Only Ketchup, Only Onion. I was asked (this is VERBATIM)

"Do you want cheese on that double cheeseburger?"

I was flummoxed. I'm afraid I was rude. I said (this is VERBATIM)

"Isn't the cheese rather crucial for a double CHEESEburger?"

(Sometimes I just get silly when I talk into the speaker, like when I was going through a hip hop phase and ordered a "Biggity Biggity Mac" - true story.) (Oh, and then there was the time I was told to leave Arby's becaues I ordered a "carton of milk" and for some reason the ears of the order taker could not process the word "milk" into a sensible catagory for her brain. I said, "MILK... you know WHITE STUFF... It comes out of a COW." It must have been a faulty speaker, because she then said, "Did you call me a COW? You can just DRIVE ON." True story.)

So, back to what makes a cheeseburger a cheeseburger. Is it taking customer service TOO far for a cashier to assume you want cheese on your cheeseburger, even when you indicate you don't want pickles? Personally I'd feel silly asking for a cheeseburger with cheese. It'd be like saying you were going to watch a dirty mudpit wrestling match.

Am I just being a bitch?

 

[Derazor]

Im sorry, but having fast food experience under my belt, id have to vote for the bitch side of things. You did say you wanted only ketchup, only onion. If you would of said that to me I would of assumed the same thing, that you didnt want cheese. It appears on the menu as a double cheeseburger, there is no double hamburger. A lot of people dont want cheese, but want the burger in the same overall format. In fact, some people dont want anyhting but the burger patties themselves, and while that doesnt constitute as a burger either, its just the way they wanted it. It really is amazing how bad people are at ordering food, I know from experience .

 

[LadyChina]

FINE.

*puts on the Bitch heels*

 

[Yor]

McDonald's never ceases to amaze me that they're still in business.

A couple of weeks ago my wife decides to stop at McD's on the way home from work.

She orders- A double quarter pounder meal for me, and a double cheeseburger meal for her.

Drive-thru person: I'm sorry, but we ran out of meat.

Wife: How can you stay open with no meat?

Anyway, she orders a chicken sandwhich for me and a fish sandwhich for her. When she gets her order, expecting a chicken sandwhich and a fish sandwhich, she opens the bag and gets...

A double quarter pounder meal, and a double cheeseburger meal. The receipt shows the second order, the bag has the orginal order. It just boggles the mind how fast they tracked down a cow and managed to process it into burgers in under 2 minutes . . .

 

[Derazor]

Heh it makes sense to me in a fast food way, its just a moment of bad communication. What happens is this:
They have a big walkin freezer full of meat, but none of it was prepared, so a manager told the drive thru person to tell everyone they dont have meat. The meat got prepared, and the "steamer" (guy who starts making the food) heard your order on the headphones. To keep up their speed of service they are making the food before you even paid for it, so chances are the beef just got done but the person taking orders had no clue since they are sitting in a tiny cubical away from everyone else and not making food. Happens all the time.

 

[Derazor]

Granted. you still could of complained and got a ton of free food. Most fast food restaurants have a policy that if you have any complaint whatsoever they have to get you new food, and they technically arent supposed to take your food back over the counter because its a health hazard.

 

[Yor]

Blah. Your explanation just ruined my fun. I have an over-active imagination and I SO wanted to have a scenerio in my mind of a couple of sixteen year olds running to a local farm, selecting a cow, getting it processed and running back to the McD's in record time. (All the while shouting, hurry up! Mr Jones tolds us at the last meeting that if we kept messing up our drive-thru times we'd all be fired!)

Oh well.

As for complaining, it's not her (nor my) style unless it's absolutely horrible food or service. In the end we got what we wanted and actually paid a little less for the order since the original order was just a little bit higher priced.

 

[Tiger]

It seems there's a level of stupidity among the Fast Food chains... BK and McDee's is prolly the lowest with Sonic and TacoBell at the mid... (High end fast food? uhmmm... No...)

Anyways, I went to Taco Bell this weekend... Which the store is usually pretty good, compedent, usually don't complain... Anyway... I drive up....

Sit there....

Look around.....

Wait some more....

Then I say, "Hello?"

The box speeks finally! "Can I take your order?"

Uhmmm.... My first thought, "WTF took so god damn long, and why did I have to say Hello before you even acknowladge my presence?!?"

So I order... No big thing, a simple order, drink... Now, the thing here is I ordered a CHICKEN Nachos Bellgrande.... I said it TWICE, so the zit behind the speaker would remember.... He repeated it.... NP....

Drive up, pay and get home... I open the nachos and what do I have? STEAK!!! Now... If he had been nice and awnsered me when I first pulled up, I woulda been like, "Awww... Steak..." Then precided to chow down... Butt no... I was friggen PISSED.... The guys lucky that I'm lazy our I woulda been down there so fast HIS head woulda spun... But mark my words, next time the Manager works the drive through, she's getting a piece of my mind...

 

[LadyChina]

They did a study recently (as if most of the american population couldn't have told "THEM" this is fact) which showed that "fast food" is bought as a typical dinner more and more, replacing the healthy homecooked meal. Since they did a study on it, I feel free to admit this - Kentucky Fried Chicken freaks me out.

There's at least three different voices that seep out of the speaker before you get to place your order. One is a jovial deceased C. Sanders greeting you, one another voice telling you to look over the menu, finally - you get a real person that sounds EVER so bored compared with the other two recorded voices. I want the happy C. Sanders voice.