YSUO Cannot Log in errors!!

[slohand]

Some folks here unfortunately will not be able to log in. dont ask who or why. especially the why. No one knows, not even the 3500 members at UOGATEWAY. below is a post I placed at the support site trying to ellicit help from those that possibly know the solution. as of yet no reply. Before posting it let me say Beamer was the one who was able to beat this problem. I am sure if asked he will post the exact steps he took to beat this bug. It depends on what lengths you are willing to go to enjoy a free online game.

Has there been any sort of conclusion to this matter? I see here in the support forums that people are getting the same errors. The ones i am talking about are the problems communicating with Origin and it hanging up and not finishing. I have about 300 members on my website and 1 out of three report the same error. 33% of people cannot log into the game following the same instruction set. There is no rhyme or reason for it. there have different OS's different Platforms. No two logs read the same. It is like some program somewhere flips a coin as to who gets to log in and who doesn't

I know it has been said on the board here that RUNUO is not required but to relate a story here. one member determined to get in game read that rumor on the boards and actually downloaded RUNUNO created a shard logged into it locally and then turned it off and uninstalled RUNUO and was able to log into Our Shard from then on.

I was just wondering if anyone was seeing this besides me. I guess I notice it more when i get 33 percent of all my membership base emailing me and asking for help. Help which i cannot give because I cannot recreate the problem myself. I did however offer the following advise.

1. make sure your OS is fully patched
2. make sure UO is fully patched
3. Check UO Gateway settings to be sure client is set to a UO client
4. Reinstall both UO and UOGateway if no progress
5. Try Earlier version of UO Gateway
6. Download VB Files at the link on UOGATEWAY
6. WORSE CASE and you absolutely are so desperate to play you will spend the time. Install RUNUO, MAKE SHARD, Log in locally, Log Out, Log into our Shard, and Uninstall Runuo or whatever. (NOTE!, It has pointed out many times RUNUNO is not required to play.)

Who knows, perhaps there is some switch in the code that does not activate for what so ever reasons. Thuse far out of 33 percent only one person has successfully beat back the foe that prevented them from logging in. And they used Advise 6 above to do it.

So in closing. I am no closer to a conclusion than anyone else is. Should you come here with the same problem 33 percent of my members had and read this. I suggest you try the above steps. Until a more intelligent or logical(which should not be hard to do) set of instructions is offered.
Use these if nothing more than a checklist.

So for those that come upon this error I apologize and trust me when i say i am trying to figure this out for you. I would ask if you have a second computer or access to one that you try to do the same thing on the other one and see what result you get. I ask though if you get these errors , please send me your Operating System, platform, type of Internet connection, router, firewall, switch, hub type if any. I would like to create a database and try and find what causes this issue. Thanks all. Slohand

 

[Daeos]

I'll try the runUO thing, since i have sunUO already and plan to play with my own shard, and try and see if this bug happens to me too. i just know i lost 2 accounts already using ysUO

 

[SinisterBlack]

Didn't have any issues myself on either computer, but I use RazorUO to logon to the game - not UO Gateway.

I noticed Earlier I was the only one on, anyone have issues?


btw how did you lose two accounts?

 

[SinisterBlack]

To logon with Razor you can edit your logon.cfg file and replace the OSI server addresses/ports with the YSUO IP/port. Here is what my logon.cfg file looks like before and after:

Before:

;Loginservers for Ultima Online
;Do not edit this file or patching will fail! Always save a backup.
LoginServer=login.owo.com,7775
LoginServer=login.owo.com,7776

After:

;Loginservers for Ultima Online
;Do not edit this file or patching will fail! Always save a backup.
;LoginServer=login.owo.com,7775
;LoginServer=login.owo.com,7776
LoginServer=206.225.93.51,2593
LoginServer=206.225.93.51,2593

logon.cfg is in your Ultima Online game folder(name may be different - Ultima Online Samurai Empire for example.) Open with notepad or a similar text editor. Does not affect UOGateway.

"The cutting edge of Ultima Online game play, Razor offers UO players a chance to enhance and extend game play to enjoy new heights they never thought possible on player run shards. Razor is an Assistant program (similar to the popular UOAssist) for player run Ultima Online shards."

Its made by the Zippy, the core-developer of the RunUO server software that we play on.

http://www.runuo.com/forums/forumdisplay.php?f=44 for more info and support.

 

[slohand]

He has not lost two accounts I am sure there is a logical explanation for it, I will look at it this evening when i get home and reset his passwords for him. Slo

 

[Daeos]

Thanks, and yes, after using 2 accounts i made a 3rd.... the 3rd one i have been using these few days. Thanks for the quick attention to the matter. Anyone ever use UO Assist? doesn't like Gateway, i just might try that other program instead and see how that works out.

 

[SinisterBlack]

why 3 accounts? you're allowed 5 characters per account if you wanted to make new characters.

 

[Daeos]

like i said, the first 2, after logging out, said my password was wrong, and i always use the same password........ thats why. i used a combination of alphanumerics and symbols... ex. #**j3DI@ it said this was wrong on BOTH of my first 2 accounts.... so on my new account i switched to just 4 numbers. works perfectly fine on the last account.

 

[SinisterBlack]

Allright I made 2 accounts, first one with password !1q@2w and it worked.
Second one was #**j3DI@ like you posted, and did not work.

One of those characters in the 2nd password must be invalid. # or * or a combination of them.

Slo could you please delete these accounts:
TestingAlphaPass
TestingAlphaPas2

 

[Daeos]

I guess whats best to assume is, 2 special characters in a row might not be a working pattern for a password? also in my password, my real one, i use !, @, and $ the @ is repeated

 

[Carpathius]

i was playing on ysUO perfectly fine, but I just reinstalled my computer and now I am getting the unable to connect problem. I'm going to see if I can reclaim some files from my previously installed (backups are the best!) system.

 

[slohand]

change the uogateway program you are using, if you downloaded and installed the uogateway that ended with the numbers 66 in the version try the 65 version let me know thanks Slo

 

[Siddhartha]

Not sure how long the errors have been going on but here is 2 cents worth....I initially couldn't log on - patched UO was fine, then another patch came out and I couldn't log on, patched again, was fine. I noticed the other day I did not us UOGateway (to check for patch) and there was one, I canceled the patch session because I didn't know if YSUO was patched to that version. If people are starting UO for the first time to patch from osi and get a different patch, how much of a difference will that make?